Stephen C Associates Limited, a concert promoter, has ceased to trade. The company is insolvent but it is not yet subject to a formal insolvency process. It is expected to go into liquidation shortly but no date has been set.
We are currently gathering information.
The following shows have been cancelled:
The Olly Murs concert planned for 29 July, the BSO Last Night of the Proms concert planned for 30 July (both at Powderham Castle, Exeter) and the Olly Murs concert planned for 5 August (at Kings Park, Bournemouth) will now NOT take place. Please do not turn up at either venue for any of these shows.
The company is not in a position to offer you a refund. However, if you purchased your tickets through one of the company’s nominated ticket agents you should contact them in the first instance. If the agency is unable to assist you (or if you did not go through an agency) and if you bought tickets with a credit card, you should contact your credit card company immediately and ask them to refund your money.
Please note that you should still ask your credit card company for a refund even if the amount you spent was less than £100 (the Consumer Credit Act limit) as many will still refund you under a voluntary scheme that applies across the credit card industry.
You may also be able to recover money spent on a debit card using the “Chargeback” scheme.
If you are not protected in this way because you bought your tickets by some other means, it is highly unlikely that you will be able to recover any money at all.
If you nonetheless wish to lodge a claim in the liquidation you should complete the claim form which the company has sent to you and email it to us (the intended liquidators) at the email address you have been given.
Creditors will be contacted directly by us in due course, although this may not be for a while due to the volume of enquiries.
Please do not telephone us as it is not possible for us to deal with queries efficiently in this way and we have nothing else to add at the present time to what you have already been told.